Terms of Service

The Service is operated under the Lynqo brand by Lynqo. References to “Lynqo”, “we”, “us” and “our” mean Lynqo. These Terms apply to the website, account area, publishing tools and related services we make available.

You must be at least 18 years old, or the age of majority where you live, and legally capable of entering into a binding agreement. If you use the Service for an organisation, you confirm that you have authority to bind it to these Terms.

You must provide accurate, current account information. You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly at support@lynqo.app if you suspect unauthorised access.

Lynqo provides tools to create, schedule, publish, manage and analyse content across supported social-media and communication channels. Features may include a content calendar, media library, analytics, AI-assisted creation, workspaces and team collaboration. Available features, limits and integrations depend on your plan.

We may add, change, suspend or discontinue features and integrations, particularly when a third-party platform changes its API or policies. Where practical, we will give paid users notice of material changes.

By purchasing a paid plan, you authorise us and our payment processor to charge the displayed fees and applicable taxes to your selected payment method. Subscriptions renew automatically for the selected billing period unless cancelled before renewal.

Except where required by law or expressly stated in a refund policy, fees are non-refundable, including for partially used billing periods. Cancellation stops future renewal and does not create a prorated refund for the current period. We may change future pricing with at least 30 days’ notice by email or in-product message.

Payment details are handled by third-party payment processors under their own terms and privacy policies. You are responsible for keeping billing information current and for taxes not collected by us.

Free plans, trials, previews and beta features may have additional limits and may be modified or withdrawn at any time. They are provided “as is” without a commitment that they will become generally available.

“Your Content” includes text, images, video, audio, links, prompts, schedules, settings and other material you upload, create or transmit through the Service. You retain your ownership rights in Your Content.

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt, display and transmit Your Content only as needed to operate, secure and improve the Service and carry out your requests, including publishing to connected platforms and generating previews and analytics.

You confirm that you have all rights and permissions needed for Your Content and its publication, and that it complies with applicable law, these Terms and the rules of each connected platform.

You may not use the Service to publish unlawful, infringing, defamatory, hateful, threatening or exploitative material; send spam or create fake engagement; violate connected-platform rules; circumvent rate limits or access controls; probe or disrupt our systems; distribute malware; gain unauthorised access; or resell, sublicense or white-label the Service without our written permission.

We may remove offending content and restrict or terminate accounts that violate this section. We may also report relevant violations to affected platforms or authorities when required by law.

You may connect only accounts you own or are authorised to manage. Your use of a connected network remains subject to that network’s own terms and privacy policy, including the terms of YouTube, Google, Meta, Instagram, Facebook, Threads, X, LinkedIn, TikTok, Pinterest, Reddit and any other platform you connect.

You may revoke access from Lynqo or the platform’s permissions page. Revocation stops future actions that require that connection. We are not responsible for platform outages, policy changes, fees, moderation decisions, account suspensions, API limits or rejected or delayed posts. We may change or discontinue an affected integration without liability.

AI-assisted features may produce text, images, video, captions, summaries, suggestions or analytics (“AI Output”). AI Output may be inaccurate, incomplete, biased or unsuitable. You are responsible for reviewing it before use, confirming necessary rights, and complying with applicable disclosure duties and platform rules.

We may send prompts and selected inputs to third-party model providers to generate requested output. Our handling of personal information is described in the Privacy Policy.

The Service and its designs, branding, software and materials are owned by Lynqo or its licensors, excluding Your Content and components distributed under separate open-source licences. We grant you a limited, non-exclusive, non-transferable and revocable right to use the Service for its intended purpose while your account is active. Open-source components remain governed by their respective licences.

If you send us suggestions or feedback, you grant us a perpetual, worldwide, royalty-free right to use it without restriction or compensation, while retaining any rights you may have in it.

Our Privacy Policy explains how we collect, use, store and disclose personal information and is incorporated into these Terms. You remain responsible for providing legally required notices and obtaining consents for personal information contained in Your Content.

You may stop using the Service or cancel your account at any time. We may suspend or terminate access if you materially breach these Terms, fail to pay fees, create legal or security risk, threaten the Service or a connected platform, or where suspension is required by law.

When access ends, your right to use the Service ends. Account data may be deleted after the retention period described in our Privacy Policy. Provisions that should logically survive termination—including payment obligations, licences, intellectual-property terms, disclaimers, liability limits, indemnity and dispute terms—will survive.

To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without express, implied or statutory warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy or uninterrupted operation. We do not guarantee that scheduled content will be delivered on time, accepted by a platform, or reported accurately in third-party analytics.

To the maximum extent permitted by law, Lynqo, its affiliates and their personnel will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or loss of profits, revenue, data, goodwill or business opportunity, arising from the Service or these Terms.

Our total liability arising from the Service or these Terms will not exceed the greater of the fees you paid for the Service during the 12 months before the event giving rise to the claim or EUR 100. Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded or limited.

To the extent permitted by law, you agree to defend, indemnify and hold harmless Lynqo, its affiliates and their personnel from third-party claims, losses, liabilities and reasonable legal costs arising from Your Content, your misuse of the Service, your breach of these Terms, your violation of law or third-party rights, or a dispute between you and another party concerning content you publish through the Service.

We may send essential account, billing, security and service notices while your account is active. If you opt in to marketing messages, you can unsubscribe through the link in the message. Unsubscribing from marketing does not stop essential service communications.

We use cookies and similar technologies for authentication, preferences, security, analytics and, where enabled, marketing. Our Privacy Policy and available cookie controls provide more information.

We may update these Terms as the Service or legal requirements change. For material changes, we will provide reasonable notice by email or in-product message where practical. The date above identifies the current version. Continued use after an update takes effect means you accept the revised Terms.

These Terms are governed by the laws applicable at Lynqo’s registered place of business, without regard to conflict-of-law rules. Courts with jurisdiction over that registered place have jurisdiction over disputes, subject to any mandatory consumer rights or dispute forums that apply where you live.

These Terms, the Privacy Policy and any plan-specific terms form the entire agreement concerning the Service. If any provision is invalid or unenforceable, the remaining provisions remain effective. A delay in enforcing a right is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or as part of a merger, financing, reorganisation or sale of the Service.

Questions, complaints and legal notices concerning these Terms may be sent to support@lynqo.app. You can also return to the Lynqo website.